Change Request in Project Management

Last week, we introduced three key concepts for project change management integrated change control, change board, and change registration. Now we're going to talk about change request, which is even more basic, simpler, and fundamental to all three of these other concepts, and actually a premise.

Let's start with a definition first. During the project, any stakeholder may request the change of documents and documents belonging to a project, the deliveries to be created within the scope of that project, or any element of the basic ground on which the project is located. The official form of this is called a change request.

After the change requests are created, the requests must be taken into a certain review process. After review, the change board either approves the change and either formalizes it or turns it down.

Thanks to the change requests, our projects gain a more elastic nature and serve the purpose more by gaining adaptability. Change requests that are approved without a good analysis lead to misunderstandings and waste of resources with extra effort and sometimes prolonging the project.

How to manage change requests in project management?

Managing change requests in project management can be a tricky task, especially for project manager candidates.  In my opinion the key is to approach them with careful consideration and clear communication. It is a must that change requests should be thoroughly analyzed and evaluated before being implemented. Whatever the conditions are! It's quite important to weigh the potential benefit of the change against the potential risks and drawbacks. As the final move change requests should be communicated clearly to all members of the team.

At the end of the day change is inevitable in any project and the ability to manage it effectively is key. As long as change requests are approached thoughtfully and with clear communication they can be a valuable tool for success.

What is the impact of change requests on project scope, cost, and schedule? 

Anytime a change is requested, we should understand that it needs to be evaluated to see how it will affect the project as a whole. As we said before, this is a must! For instance a change to the project scope baseline could mean adding new tasks or requirements many times. These additions mostly would increase the overall cost and schedule of the project. Never forget if a change request is approved it could improve the quality of the project resulting in a better final product in positive conditions and done right.

How to communicate change requests to stakeholders and team members? 

Above all it's important to be clear and transparent. There is no need to be a secretkeeper. You should start by documenting the change request and its impact on the project scope, project schedule and budget. Then  you can share this documentation with the stakeholders and team members who will be affected by the change. 

See also: Change log

Change Principle

Virginia Satir Change Model